🇨🇦 Canadian Owned & Operated
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Privacy Policy

Northern Tides Canada collects information submitted through checkout and contact forms for request review, customer communication, shipping coordination, and support.

Information Collected

Name, email, phone number, shipping address, request details, promo code information, and notes provided by the customer.

Use of Information

Information is used to review requests, respond to inquiries, provide order updates, and maintain internal records.

Refund & Returns

Because research materials require controlled handling and chain-of-custody care, returns are generally not accepted once an order has shipped.

Damaged or incorrect shipments

If your shipment arrives damaged or appears incorrect, contact Northern Tides Canada as soon as possible with your order details and photos where applicable.

Shipping Policy

Shipping is arranged after request review, availability confirmation, and final approval.

Free shipping on orders $400 and up. Orders under $400 use $20 flat-rate tracked tracked shipping where available.

Tracking is generally provided within 24 hours after fulfillment.

Canadian Fulfillment

Northern Tides Canada focuses on domestic request review, availability confirmation, and tracked shipment updates where available.

Northern Tides Terms of Use

Welcome to Northern Tides. Before entering this website, please review and accept the Terms of Use below.

1. General Use

Northern Tides supplies research compounds and related laboratory materials strictly for laboratory research purposes only.

Products available through Northern Tides are not intended for human consumption, diagnostic use, therapeutic use, medical use, or veterinary use.

By accessing this website or purchasing from Northern Tides, you confirm that you are a qualified researcher, laboratory professional, or individual familiar with the proper handling, storage, and disposal of research materials. You also agree that you are responsible for complying with all applicable local, provincial, federal, and international laws and regulations.

You must be at least 18 years of age to access this website or purchase any products from Northern Tides.

2. Product Information & Disclaimer

All content provided on this website is intended for educational, informational, and research reference purposes only.

None of the statements, product descriptions, or materials on this website have been evaluated by Health Canada, the U.S. Food and Drug Administration (FDA), or any other regulatory authority.

Northern Tides does not provide medical advice, treatment recommendations, diagnostic guidance, dosage instructions, or human-use instructions of any kind.

While we aim to keep product descriptions, availability, and related information accurate and current, Northern Tides makes no guarantees regarding the completeness, accuracy, reliability, or suitability of any information presented on the website.

All products are sold strictly for research use only. The purchaser assumes full responsibility for the safe handling, storage, use, and disposal of all materials purchased from Northern Tides.

3. Research Use Only

Products sold by Northern Tides are intended exclusively for in vitro laboratory research and analytical purposes.

Products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition in humans or animals.

By purchasing any product from Northern Tides, you acknowledge and agree that the products will not be used for human consumption, animal consumption, clinical use, cosmetic use, food use, agricultural use, or any other unauthorized purpose.

4. Purchaser Responsibility

By placing an order, you represent and warrant that you understand the nature of the products being purchased and that you are qualified to handle research compounds safely.

You agree to use all products in accordance with applicable laws, regulations, laboratory safety standards, and institutional guidelines.

Northern Tides is not responsible for misuse, improper handling, improper storage, unauthorized use, or any damages, injuries, losses, or liabilities resulting from the purchaser’s actions after products have been delivered.

5. Limitation of Liability

Northern Tides shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use, misuse, storage, handling, or inability to use any products purchased from this website.

By purchasing from Northern Tides, you agree that your use of the website and products is at your own risk.

6. Changes to These Terms

Northern Tides reserves the right to update, modify, or replace these Terms of Use at any time without prior notice.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

7. Contact Information

For questions regarding these Terms of Use, product information, or order-related matters, please contact Northern Tides directly through the contact information provided on our website.