Mike
★★★★★
Super easy to deal with. Products came fast, exactly as discussed, and they are legit. Will definitely be buying again!!
Customer Feedback Guidelines
We value your feedback and appreciate you taking the time to share your experience with Northern Tides.
To help us stay compliant with Canadian regulations, please keep your feedback focused on your customer experience, such as ordering, communication, shipping, packaging, website experience, and overall service.
Please avoid medical, therapeutic, or product-effect claims.
Customer Experience Highlights
These are the areas of service we focus on every day.
★★★★★
Customer Service
Helpful communication, clear answers, and professional support from start to finish.
★★★★★
Shipping Speed
Reliable shipping updates and prompt fulfillment for orders across Canada.
★★★★★
Packaging Quality
Clean, professional packaging designed to keep orders organized and protected.
★★★★★
Website, Ordering & Deliveries
A smooth website experience, simple ordering, and clear delivery communication, including local delivery where available.
Approved Testimonials
Customer testimonials shared below have been reviewed and approved by Northern Tides. Email addresses and private contact details are never posted publicly.
Mark
★★★★★
I recently ordered from Northern Tides and had an awesome experience from start to finish. Their website is user friendly and made ordering simple and straightforward. The packaging was top notch, with a cool customized box with my name on it, and I received my order in just two days.
Their customer service is exceptional (thanks again Eddie for taking the time to answer ALL my questions), they responded to my email within an hour. Once I sent payment by e-transfer, I got a tracking number within 30 minutes. The whole process was smooth and professional.
After using the KLOW for two weeks, I’m seeing the difference in quality from the last company I bought from. I had some questions about their COAs and they quickly provided the original lab PDFs, which shows how transparent they are.
The prices are also significantly better than my previous supplier. I’ll definitely be a returning customer and will be referring to my friend.
Sarah
★★★★★
I don't usually leave reviews, but this company truly deserves one.
It's hard to find a business that's this reliable and genuinely cares about its customers, but this one has exceeded every expectation.
Outstanding company with exceptional customer service and high-quality products.
I've had an excellent experience with Eddie. He has been amazing from start to finish. He’s very professional and Eddie not only sells you great product, he educates you too and I’ve learned so much from him already.
The peptides I've been using have made a noticeable difference for me, and the results so far have been genuinely life-changing.
Shipping was fast, everything arrived exactly as expected, and I felt confident in the professionalism of the business. If you're looking for a reliable source with great service and quality products, I highly recommend.
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Rate Your Experience
Please rate each category below, then leave a written testimonial about your overall experience with Northern Tides.