Shipping Policy

Effective: June 12, 2026

Northern Tides Canada reviews request details and availability before fulfillment. Shipping details are confirmed directly after request review.

Processing

Requests are reviewed for product availability, documentation, and shipping details before fulfillment.

Tracking

Tracking information is provided where available after shipment has been prepared and released to the carrier.

Delivery Issues

Customers are responsible for providing accurate delivery information. Carrier delays, weather disruptions, incorrect addresses, or delivery-access issues may be outside Northern Tides Canada's control.

Product Integrity

Upon delivery, customers are responsible for promptly retrieving packages and storing materials according to label instructions and laboratory handling practices.